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Australia · New Zealand · Singapore · ManilaPartner, Xenai Digital
Benchmark · 7 inputs · ~2 minutes · free · no login

How healthy is your org, really?

Seven signals you can pull from Setup in five minutes — active users, custom objects, packages, admin ratio, coverage, cadence, page feel — scored against the typical mid-market org. No metadata access, no scanner, no login.

Salesforce Partner of the Year 2025First to implement Agentforce in ANZ250+ enterprise programmes
Your org

Seven honest signals

Pull the numbers from Setup, or estimate — the bars update live.

Active users in the last 90 days65%
Custom objects60
Installed packages10
Users per admin100
Apex test coverage40%
Org health score
73 / 100

Typical — drifting is the danger

You sit with the majority of mid-market orgs: functional, slower than it should be, accumulating debt quietly. The weakest dimension below is where drift becomes damage.

How you compare

Your shape against the typical mid-market org. A balanced shape beats a spiky one — single weak dimensions drag the others down over time.

AdoptionTechnical debtOperationsPerformance You Typical mid-market

Dimensional breakdown

Adoption60 / 100
Technical debt90 / 100
Operations76 / 100
Performance67 / 100

Dashed marks: the typical mid-market org. Overall they land between 55 and 65; top quartile starts around 75.

What your answers say

Adoption60/100 vs 62 typical

Adoption is alive but leaking.

The gap between you and a healthy org is usually two or three specific workflows that push users back to spreadsheets. Name them and fix them.

Performance67/100 vs 60 typical

Acceptable but noticeably slower than it should be on the pages people use most.

A two-to-four week profiling pass typically recovers most of the gap.

Operations76/100 vs 55 typical

Well-run: sensible admin coverage and a real release rhythm.

This is the engine room of every other score — keep investing in it ahead of demand, not behind it.

Your top 3 moves

Move 01Adoption

Run a frontline adoption sprint

Find the ten workflows users avoid, fix the three worst, and put champions on the floor. Adoption problems are design problems wearing a training costume.

Typical scope: 4–6 weeks
Move 02Performance

Profile the slow pages

Page-load complaints are usually three records: a bloated page layout, an unbounded report, and a package fighting your own automation. Profile, then prune.

Typical scope: 2–4 weeks
Move 03Operations

Fix the admin ratio and release rhythm

Under-resourced admin teams firefight instead of improving. Right-size the team, then move to a fortnightly release cadence with automated tests.

Typical scope: 4–8 weeks
Free report

Get your org health report

  • Your score across all four dimensions
  • Where you sit against the typical mid-market org
  • Your three moves, scoped and timed
  • The Setup checklist to verify each input with real data

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Questions people ask

What does "typical mid-market org" mean?

The middle of the pack across healthchecks and audits on 250+ APAC programmes, mid-market through enterprise: a total score around 55–65, healthy adoption above 70% active users, and a release cadence of monthly or better.

Why does the admin ratio matter so much?

Because everything else downstream depends on it. Up to about 90 users per admin is workable; past double that, the team can only firefight, debt accumulates, and adoption decays. It is the most predictive single number in the model.

My org scores badly. Is that actually a problem?

Only if it surprises you. Orgs accumulate debt the way houses accumulate cupboards — the score tells you whether it has started costing you speed, adoption or money. A healthcheck turns the score into a prioritised fix list.

Is this the same as a Salesforce healthcheck?

No — it is the two-minute version. A formal healthcheck audits your actual metadata, performance and usage data per cloud, and produces a roadmap that names names. This tells you whether you need one.

Your next move

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