Salesforce & AI consulting in Manila
Xenai Digital partners with Manila enterprises, BPOs and regional service providers on Salesforce, Agentforce and AI. Led by Robin Leonard, the team behind the 2025 Salesforce Customer Success Partner of the Year award.
Manila sits at the heart of one of the world's most sophisticated service-delivery economies. Xenai brings enterprise-grade delivery discipline, AI governance aligned to the Philippines' Data Privacy Act, and real experience transforming contact-centre and BPO operations with Agentforce.
Salesforce Partner of the Year
2025 · Customer Success · APAC
Xenai Digital was recognised by Salesforce as the 2025 Customer Success Partner of the Year — the highest ecosystem honour. Robin Leonard leads the AI and Salesforce consulting practice behind that award.
- 20+ years delivering enterprise transformation across APAC
- First APAC consultant to deploy Agentforce at scale
- Published in Inside Retail, ARN, B&T, Asian Entrepreneur
- 30K+ LinkedIn followers in the enterprise-tech community
Manila industries Xenai works with
How Xenai helps Manila enterprises get value from Salesforce
Six productised engagements that cover the full life cycle — from healthcheck, through strategy, to ongoing product ownership. Every one is delivered by Xenai Digital with Robin Leonard as senior consultant on enterprise engagements.
Salesforce Healthcheck
A structured audit of your Salesforce investment with an actionable improvement roadmap across Sales, Service, Marketing and Data 360.
Learn moreSalesforce Strategy & Roadmap
A multi-year Salesforce transformation strategy — aligned to your business outcomes, licensing reality and internal capability.
Learn moreSalesforce AI Strategy & Roadmap
An AI strategy purpose-built for Salesforce — Einstein, Agentforce and custom agents — sequenced against real business value.
Learn moreFractional Salesforce Product Owner
Part-time senior Salesforce product ownership for complex programs. Keeps delivery honest, scope tight and stakeholders aligned.
Learn moreSalesforce Licence Review & Advice
Independent analysis of your Salesforce licence estate to cut waste and line up commercial terms before your next renewal.
Learn moreAgentforce, Einstein and enterprise AI — done properly
AI delivery that won't get tripped up by your CISO, your Legal team or your board. Xenai's AI practice covers diagnosis, strategy, governance and delivery — with the AI Trust & Safety foundation aligned to NIST AI RMF and ISO/IEC 42001.
AI Maturity Assessment
A board-ready diagnostic of your organisation's AI use, spend, risk and opportunity. Self-funding in most engagements.
Learn moreAI Strategy & Roadmap
A 12–24 month AI strategy your board can actually fund, with governance, capability and delivery phased in sensible chunks.
Learn moreAI Trust & Safety Foundation
End-to-end AI governance anchored to NIST AI RMF and ISO/IEC 42001 — unblocks CISO, Legal and Privacy without stalling delivery.
Learn moreAI Use-Case Delivery (Pilot)
One flagship AI use case, delivered from design to production pilot with measured outcomes. Built to scale if the numbers land.
Learn moreFractional AI Leadership (CAIO-as-a-Service)
A Chief AI Officer for 2–3 days a week — accountable for strategy, governance and delivery outcomes across your organisation.
Learn moreAI Adoption & Enablement Programme
Replace shadow-tool use with sanctioned, high-performing AI adoption. Change, enablement and measurement, not just rollout.
Learn moreFree tools Manila enterprise teams actually use
Three fast, practical diagnostics you can run yourself — no sales call required. Every one is built on the same frameworks Xenai uses in paid engagements.
Salesforce ROI Calculator
Model the financial case for a Salesforce investment — CAC, CLV and breach-liability levers in one view.
Open the toolAgentforce Readiness Assessment
Know in 5 minutes whether your Salesforce org is ready for Agentforce — and what needs to be true before you start.
Open the toolAI Maturity Assessment
A quick, board-useful read on where your organisation actually sits on AI maturity — no sales call required.
Open the toolWhat people Robin has worked with say
Real recommendations from Robin's LinkedIn profile — no fabricated testimonials, no stock headshots.
“Rare strength in communicating across the C-Suite”
“Robin was one of the first startups that I invested in. He first came to me with a couple of clients and a vision of where social media was going. Robin's skills and background fit perfectly between marketing, technology and customer service. This giving their digital agency a rare strength in being able to communicate across the C-Suite. Robin is a great guy to work with, passionate about technology and is a great leader to his team.”
“Right up there with the very best of them”
“I have worked with a great many accomplished professionals in my years in the Salesforce ecosystem, and I would have to say that Robin sits right up there with the very best of them. He is smart, affable, inventive, and creative. Honestly, whenever I have the opportunity to spend time with Robin and discuss all things, technology, business, and life, I grab that opportunity with both hands. I cannot recommend Robin highly enough to any organisation who wants to excel in the area of business technology.”
Xenai Digital also works with enterprises in
Salesforce & AI consulting in Manila — FAQ
Straight answers to the questions Manila enterprise teams actually ask before scoping an engagement.
- Do you work with BPO and contact-centre operators in Manila?
- Yes. Transforming contact-centre and BPO operations with Salesforce Service Cloud, Data 360 and Agentforce is core Xenai work. We pair enterprise-grade delivery with realistic BPO economics and sequencing.
- How does the Philippines' Data Privacy Act shape an Agentforce rollout?
- The Data Privacy Act (RA 10173) defines what PII can be processed, logged and transferred cross-border. We design Agentforce data flows, logging and retention against it, and align with NPC issuances on AI use.
- Can Xenai work with a client whose Salesforce delivery is offshored to Manila?
- Yes. We often support AU / NZ / SG clients whose delivery teams sit in Manila — adding senior product ownership, architecture review and quality oversight without duplicating delivery work the in-house team is doing well.
Last updated: 21 April 2026
Bring a real Salesforce + AI problem. We’ll come back with a scoped plan.
Tell us about your Manila business, the outcome you’re chasing, and where you’re stuck. Xenai Digital will come back with a short, written, scoped proposal — no high-pressure discovery call required.
Services are delivered by Xenai Digital. Robin Leonard operates as Partner at Xenai Digital.