Salesforce & AI consulting in Melbourne
Xenai Digital is based in Melbourne. We help Victorian enterprises get measurable value from Salesforce, Agentforce and AI — from healthcheck through Partner-of-the-Year-grade delivery. Led by Robin Leonard.
Melbourne is our home market. Xenai works with banking, insurance, manufacturing and retail clients navigating tight IT budgets, APRA / CPS 230 pressure and growing board-level scrutiny of AI spend.
Salesforce Partner of the Year
2025 · Customer Success · APAC
Xenai Digital was recognised by Salesforce as the 2025 Customer Success Partner of the Year — the highest ecosystem honour. Robin Leonard leads the AI and Salesforce consulting practice behind that award.
- 20+ years delivering enterprise transformation across APAC
- First APAC consultant to deploy Agentforce at scale
- Published in Inside Retail, ARN, B&T, Asian Entrepreneur
- 30K+ LinkedIn followers in the enterprise-tech community
Melbourne industries Xenai works with
How Xenai helps Melbourne enterprises get value from Salesforce
Six productised engagements that cover the full life cycle — from healthcheck, through strategy, to ongoing product ownership. Every one is delivered by Xenai Digital with Robin Leonard as senior consultant on enterprise engagements.
Salesforce Healthcheck
A structured audit of your Salesforce investment with an actionable improvement roadmap across Sales, Service, Marketing and Data 360.
Learn moreSalesforce Strategy & Roadmap
A multi-year Salesforce transformation strategy — aligned to your business outcomes, licensing reality and internal capability.
Learn moreSalesforce AI Strategy & Roadmap
An AI strategy purpose-built for Salesforce — Einstein, Agentforce and custom agents — sequenced against real business value.
Learn moreFractional Salesforce Product Owner
Part-time senior Salesforce product ownership for complex programs. Keeps delivery honest, scope tight and stakeholders aligned.
Learn moreSalesforce Licence Review & Advice
Independent analysis of your Salesforce licence estate to cut waste and line up commercial terms before your next renewal.
Learn moreAgentforce, Einstein and enterprise AI — done properly
AI delivery that won't get tripped up by your CISO, your Legal team or your board. Xenai's AI practice covers diagnosis, strategy, governance and delivery — with the AI Trust & Safety foundation aligned to NIST AI RMF and ISO/IEC 42001.
AI Maturity Assessment
A board-ready diagnostic of your organisation's AI use, spend, risk and opportunity. Self-funding in most engagements.
Learn moreAI Strategy & Roadmap
A 12–24 month AI strategy your board can actually fund, with governance, capability and delivery phased in sensible chunks.
Learn moreAI Trust & Safety Foundation
End-to-end AI governance anchored to NIST AI RMF and ISO/IEC 42001 — unblocks CISO, Legal and Privacy without stalling delivery.
Learn moreAI Use-Case Delivery (Pilot)
One flagship AI use case, delivered from design to production pilot with measured outcomes. Built to scale if the numbers land.
Learn moreFractional AI Leadership (CAIO-as-a-Service)
A Chief AI Officer for 2–3 days a week — accountable for strategy, governance and delivery outcomes across your organisation.
Learn moreAI Adoption & Enablement Programme
Replace shadow-tool use with sanctioned, high-performing AI adoption. Change, enablement and measurement, not just rollout.
Learn moreFree tools Melbourne enterprise teams actually use
Three fast, practical diagnostics you can run yourself — no sales call required. Every one is built on the same frameworks Xenai uses in paid engagements.
Salesforce ROI Calculator
Model the financial case for a Salesforce investment — CAC, CLV and breach-liability levers in one view.
Open the toolAgentforce Readiness Assessment
Know in 5 minutes whether your Salesforce org is ready for Agentforce — and what needs to be true before you start.
Open the toolAI Maturity Assessment
A quick, board-useful read on where your organisation actually sits on AI maturity — no sales call required.
Open the toolWhat people Robin has worked with say
Real recommendations from Robin's LinkedIn profile — no fabricated testimonials, no stock headshots.
“Rare strength in communicating across the C-Suite”
“Robin was one of the first startups that I invested in. He first came to me with a couple of clients and a vision of where social media was going. Robin's skills and background fit perfectly between marketing, technology and customer service. This giving their digital agency a rare strength in being able to communicate across the C-Suite. Robin is a great guy to work with, passionate about technology and is a great leader to his team.”
“Right up there with the very best of them”
“I have worked with a great many accomplished professionals in my years in the Salesforce ecosystem, and I would have to say that Robin sits right up there with the very best of them. He is smart, affable, inventive, and creative. Honestly, whenever I have the opportunity to spend time with Robin and discuss all things, technology, business, and life, I grab that opportunity with both hands. I cannot recommend Robin highly enough to any organisation who wants to excel in the area of business technology.”
Xenai Digital also works with enterprises in
Salesforce & AI consulting in Melbourne — FAQ
Straight answers to the questions Melbourne enterprise teams actually ask before scoping an engagement.
- Is Xenai Digital based in Melbourne?
- Yes. Melbourne is Xenai Digital's home market. Robin Leonard and the senior delivery team are based in Victoria, with project delivery across the wider APAC region.
- Do you support APRA CPS 230 / 234 preparation on Salesforce?
- Yes. Xenai helps Melbourne-based financial services clients map Salesforce-mediated customer and operational processes to CPS 230 operational-risk requirements, and aligns AI governance to CPS 234 expectations through our AI Trust & Safety programme.
- Can you run a Salesforce healthcheck remotely or do you need to be onsite in Melbourne?
- Both modes work. A healthcheck is typically 3–4 weeks and runs through a mix of onsite and remote sessions. Onsite workshops speed up stakeholder alignment on complex Victorian enterprises.
- What sized Melbourne organisations do you typically work with?
- Mid-market to enterprise — generally where a single bad Salesforce or AI decision has seven-figure commercial consequences. Our clients span banking, insurance, manufacturing, retail and public sector.
Last updated: 21 April 2026
Bring a real Salesforce + AI problem. We’ll come back with a scoped plan.
Tell us about your Melbourne business, the outcome you’re chasing, and where you’re stuck. Xenai Digital will come back with a short, written, scoped proposal — no high-pressure discovery call required.
Services are delivered by Xenai Digital. Robin Leonard operates as Partner at Xenai Digital.