Salesforce & AI consulting for public sector
Xenai Digital works with APAC government agencies, statutory bodies and crown entities on Salesforce delivery, Agentforce pilots and responsible AI — aligned to IRAP, WCAG accessibility, te ao Māori obligations in NZ, and the procurement realities of Australian and NZ public sector. Led by Robin Leonard.
Public sector delivery has to clear higher bars at every stage: procurement, security classification, accessibility, privacy, Māori data sovereignty where relevant, and long-run total cost of ownership. Xenai brings a Salesforce Public Sector Solutions foundation, experience delivering to IRAP PROTECTED and WCAG 2.1 AA, and an AI Trust & Safety programme built for agencies that will be audited — not just adopted.
What good looks like in public sector
The outcomes Xenai engagements are built around
- Salesforce delivered against agency security and accessibility standards
- AI use cases with governance documentation your auditor will accept
- Budget-honest total-cost-of-ownership over a 3–5 year horizon
Anchored to the regulators that matter
Public Sector enterprises Xenai works with across
How Xenai helps public sector organisations get value from Salesforce
Six productised engagements that cover the full life cycle — from healthcheck, through strategy, to ongoing product ownership. Every one is delivered by Xenai Digital with Robin Leonard as senior consultant on enterprise engagements.
Salesforce Healthcheck
A structured audit of your Salesforce investment with an actionable improvement roadmap — tuned to public sector constraints.
Focus: security classification posture, WCAG 2.1 AA, Public Sector Solutions fit, and whole-of-government alignment.
Learn moreSalesforce Strategy & Roadmap
A multi-year Salesforce transformation strategy — aligned to business outcomes, licensing reality and internal capability.
Multi-year plans designed to survive procurement refresh cycles and machinery-of-government changes.
Learn moreSalesforce AI Strategy & Roadmap
An AI strategy purpose-built for Salesforce — Einstein, Agentforce and custom agents — sequenced against real business value.
AI governance documentation your auditor will actually accept — aligned to NIST AI RMF and ISO/IEC 42001.
Learn moreFractional Salesforce Product Owner
Part-time senior Salesforce product ownership for complex programs. Keeps delivery honest, scope tight and stakeholders aligned.
Senior product ownership that can hold its own with security, privacy, accessibility and procurement — all at once.
Learn moreSalesforce Licence Review & Advice
Independent analysis of your Salesforce licence estate to cut waste and line up commercial terms before your next renewal.
PSS, Data 360 and Agentforce licensing reviewed against whole-of-government panel commercials and agency TCO.
Learn moreAgentforce, Einstein and enterprise AI — done properly for public sector
AI delivery that won’t get tripped up by your CISO, your Legal team or your board. Xenai’s AI practice covers diagnosis, strategy, governance and delivery — with the AI Trust & Safety foundation aligned to NIST AI RMF and ISO/IEC 42001.
AI Maturity Assessment
A board-ready diagnostic of your organisation's AI use, spend, risk and opportunity. Self-funding in most engagements.
Learn moreAI Strategy & Roadmap
A 12–24 month AI strategy your board can actually fund, with governance, capability and delivery phased in sensible chunks.
Learn moreAI Trust & Safety Foundation
End-to-end AI governance anchored to NIST AI RMF and ISO/IEC 42001 — built for regulated industries and audit scrutiny.
Learn moreAI Use-Case Delivery (Pilot)
One flagship AI use case, delivered from design to production pilot with measured outcomes. Built to scale if the numbers land.
Learn moreFractional AI Leadership (CAIO-as-a-Service)
A Chief AI Officer for 2–3 days a week — accountable for strategy, governance and delivery outcomes across your organisation.
Learn moreAI Adoption & Enablement Programme
Replace shadow-tool use with sanctioned, high-performing AI adoption. Change, enablement and measurement, not just rollout.
Learn moreFree tools public sector teams actually use
Three fast, practical diagnostics you can run yourself — no sales call required. Every one is built on the same frameworks Xenai uses in paid engagements.
Salesforce ROI Calculator
Model the financial case for a Salesforce investment in public sector — CAC, CLV and breach-liability levers in one view.
Open the toolAgentforce Readiness Assessment
Know in 5 minutes whether your Salesforce org is ready for Agentforce — and what needs to be true before you start.
Open the toolAI Maturity Assessment
A quick, board-useful read on where your organisation actually sits on AI maturity — no sales call required.
Open the toolWhat people Robin has worked with say
Real recommendations from Robin’s LinkedIn profile — no fabricated testimonials, no stock headshots.
“Rare strength in communicating across the C-Suite”
“Robin was one of the first startups that I invested in. He first came to me with a couple of clients and a vision of where social media was going. Robin's skills and background fit perfectly between marketing, technology and customer service. This giving their digital agency a rare strength in being able to communicate across the C-Suite. Robin is a great guy to work with, passionate about technology and is a great leader to his team.”
“Right up there with the very best of them”
“I have worked with a great many accomplished professionals in my years in the Salesforce ecosystem, and I would have to say that Robin sits right up there with the very best of them. He is smart, affable, inventive, and creative. Honestly, whenever I have the opportunity to spend time with Robin and discuss all things, technology, business, and life, I grab that opportunity with both hands. I cannot recommend Robin highly enough to any organisation who wants to excel in the area of business technology.”
Xenai Digital also works with
And in every major APAC market
Salesforce & AI for public sector — FAQ
Straight answers to the questions public sector leaders actually ask before scoping an engagement.
- Can you deliver to IRAP PROTECTED or higher?
- Yes. Xenai delivers Salesforce implementations against IRAP-assessed environments and aligns designs to agency security classification. We also manage the documentation and evidence burden that comes with those environments.
- How do you handle Māori data sovereignty in an NZ engagement?
- We engage under the client's own kaupapa Māori framework and work with their cultural advisors. Data model, consent design and AI governance are adjusted so they respect iwi and hapū data sovereignty obligations, rather than bolted on afterwards.
- Will AI use cases we fund actually pass an auditor?
- They will if the governance work is done properly. Xenai produces risk-tier classification, model cards, human-in-the-loop controls and audit trail as part of delivery — not as a late-stage scramble.
Last updated: 21 April 2026
Bring a real public sector problem. We’ll come back with a scoped plan.
Tell us about your organisation, the outcome you’re chasing, and where you’re stuck. Xenai Digital will come back with a short, written, scoped proposal — no high-pressure discovery call required.
Services are delivered by Xenai Digital. Robin Leonard operates as Partner at Xenai Digital.